Terms of Use

Last updated: 15 November 2026

These terms apply when you use Reach, a guided stretching app made by David Gilbert ("we", "us"), based in Australia. By creating an account or using Reach, you agree to them. If you don't agree, please don't use the app.

If you downloaded Reach from the App Store, Apple's Licensed Application End User License Agreement also applies. Where the two conflict, Apple's agreement takes priority.

1. Look after yourself

Reach offers general stretching and mobility routines for wellness. It isn't medical advice, and it doesn't replace a doctor, physiotherapist or other health professional.

• Talk to a health professional before starting if you're pregnant, recovering from an injury or surgery, or have a medical condition or ongoing pain.
• Stretch gently and within a comfortable range. Stop straight away if you feel pain, dizziness or discomfort.
• Make sure you have enough space and a stable surface.

You use Reach at your own risk, to the extent the law allows.

2. Your account

• You need an account to use Reach. Please give accurate details and keep your password safe.
• You're responsible for what happens under your account. Let us know if you think someone else has used it.
• You must be at least 13 to use Reach. If you're under 18, please have a parent or guardian's permission.
• You can delete your account at any time in Profile → Account settings → Delete account.

3. Free and Premium

Reach is free to use, with some limits. On the free plan:

• you can do one routine a day, chosen from that day's "For you" picks;
• you can track your streaks and progress;
• you can set reminders.

Premium unlocks every routine, unlimited sessions, saved routines and custom routines. What's included in each plan may change over time.

4. Subscriptions and billing

• Premium is an auto-renewing subscription, sold monthly or yearly through the App Store. Payment is charged to your Apple ID.
• Free trial: if you're offered one, it converts to a paid subscription when it ends unless you cancel at least 24 hours before it does.
• Renewal: your subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends.
• Cancelling: you can cancel at any time in iPhone Settings → [your name] → Subscriptions. You keep Premium until the end of the period you've paid for. Deleting the app or your Reach account doesn't cancel your subscription.
• Refunds: these are handled by Apple under its policies. You can request one at reportaproblem.apple.com.
• Price changes: if the price changes, Apple will tell you beforehand, as its rules require.
• Restoring purchases: if you reinstall Reach or change phones, use Restore Purchases on the subscription screen.

5. Using Reach fairly

Please don't:

• copy, share, sell or redistribute Reach's videos, audio, routines or other content;
• try to get around Premium, or access Reach in ways we haven't provided;
• try to interfere with, reverse-engineer or overload the app or its services;
• use Reach for anything unlawful.

We may suspend or close accounts that break these terms.

6. Our content

The videos, voice coaching, routines, instructions, designs and other content in Reach belong to us or the people we license them from. We give you a personal, non-transferable licence to use them in the app for your own wellness. You don't get any other rights to them.

7. Availability and changes

We work to keep Reach running smoothly, but we can't promise it will always be available or free of errors. We may change, add or remove features and content, and we may stop offering Reach.

8. Your rights under Australian law

Nothing in these terms limits your rights under the Australian Consumer Law, or other laws that can't be excluded.

9. Our liability

To the extent the law allows:

• Reach is provided "as is";
• we aren't liable for any indirect or consequential loss, or for any injury that comes from using the routines;
• our total liability to you is limited to the amount you paid for Reach in the 12 months before the claim.

10. Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll update the date at the top and let you know in the app. If you keep using Reach after that, you're accepting the updated terms.

11. Governing law

These terms are governed by the laws of New South Wales, Australia.

12. Contact

Email: [email protected]